So I've been thinking about doing a topic like this for a while, except for individual stores. Problem was that there wasn't much to go on stores individually, but someone suggested I should make a general topic on a lot of these popular "edgy" stores.
This post will be more than calling out the price markup of the items they resell, but them overpricing stuff is the cherry on top. A warning ahead, a lot of these sites contain NSFW content.
Starting with Shop Jeen:
Owner's IG: https://instagram.com/erinjeen/?hl=en
Shop Jeen, in short, is a reseller shop that keeps up with the latest internet trends, hence why it's so popular. For a while, there were various comments about their lack of customer service, them ignore and/or blocking people for having valid complaints, and never refunding people their money. It didn't help that the owner herself also had a piss poor attitude and would also block people on her own account herself. Around Thanksgiving/Black Friday though, is when these complaints got more serious and there was an influx of them. They've had many sales prior to Black Friday and a lot of the orders were never shipped out and often times when they did, it lacked quality control because defective products were shipped out. This was when instagram accounts and posts like these popped up:
Here is a post summarizing the ShopJeen complaints: http://okwowcool.tumblr.com/post/124466203844/shop-jeen-customer-complaints-an-ongoing
A lot of the complaints came from consumer complaints sites, but most of all the ones from their very own employers: http://www.glassdoor.com/Reviews/Shop-Jeen-Reviews-E888902.htm
Even more employers/vendors outing Shop Jeen because they did not pay them:
Their Better Business Bureau rating is an F
There were rumors going around that they were getting sued by Chanel for their Chanel perfume bottle cases, but so far nothing by them has been officially addressed, because they never address things that might make them look bad: http://www.racked.com/2015/1/8/7561887/shop-jeen-chanel-lawsuit
And if you want to get into the social justice aspect of this store, there's a lot of shit they've done like appropriating different cultures even though their most popular/used models are white instead of PoC. The only reason why they get away with this is because the owner is a woman of color. I haven't been able to find this interview, but someone in the general thread said the owner mentioned her store is trying to cater to younger women/teenagers?? Yet they have NSFW shit and daddy kink stuff plastered all over their store.
To top it all off, yes, almost every item has a huge markup compared to other places you can find that exact item online.
To start it all off, yeah, once again, a lot of their resold stuff is severely overpriced - ex: they had those popular bat backpacks from taobao with a HUGE markup . even more than taobao resellers would. I forgot the exact price but a current example of their markups are that they have those popular heart ring chokers which go for $5 - $10 bucks normally and theirs are +$30 not including shipping. Their original designs also seem a bit pricey just for a word on a sweater but i digress because it is an indie brand.
But they too had a huge influx of bad reviews and customer complaints a while back - but to be fair, the more i research for this topic I haven't found anything as of recently (but over a year ago there were a bunch of complaints/bad reviews/scam warnings in the nikkilipstick tag on tumblr). There's this rumor that her ex screwed her over around this time which almost makes sense in terms of the time frame + a small customer complaint: http://spiralfractures.tumblr.com/post/113272516565
Comments on this video have complaints dating back to three years ago: https://www.youtube.com/watch?v=0N7rk9hCAEo
Review from Jasmine-Blu back in 2013: http://jasmineblu.blogspot.com/2013/01/shop-review-of-nikki-lipstick.html
Summary: April ordered a beanie. Five weeks later and no response. She files a paypal dispute in hopes they will email her or send out her item. Two days later she receives a refund with no response/apology. She notes that she got tweeted by somebody who won a NikkiLipstick giveaway and that they never even received their prize.
Over a year ago Nikki Lipstick tried to accuse Moschino/jeremy scott of "stealing her designs" when the design in question is the Barbie logo/text/font: http://www.blondejjang.com/2014/09/jeremy-scott-moschino-vs-nikki-lipstick.html
and I guess you can say this is nitpicking but a while ago I remember rolling my eyes because she made a post going on about how she's thick/plus sized and the post can be basically summarized that she believes she's revolutionary/different to the fashion industry but based on her photos she was the ideal curvy body that a lot of people like. My problem with this post is that if she thinks she's facing injustice from the fashion industry, and she really thinks she's different, why isn't she catering to plus sizes????
Shop Inu Inu
This store got popular on ig/tumblr but more in the kfashion/jfashion community, which it mainly caters to. They're simply a taobao reseller shop with very few original designs, but lord do they like to take credit for stuff they didn't make. They've recently went under fire for art theft, poor customer service, and even massively ripping off their vendor.
the vendor scam summary: ShopInuInu made a huge order around the time of a Chinese holiday, their vendor clearly stated that shipping around this time will be delayed. ShopInuInu then refused to pay for the order of +4500 products they made because of the shipping delay that they were clearly informed about. This order nearly made the vendor go bankrupt, so in response the vendor opened up storedogdog (a blatant slap to the face to shopinuinu) on storenvy (and this was their original/first ig name) where they sell the leftover stock, at a much cheaper/closer to the original price. Even though their story was confirmed by other vendors for InuInu, there weren't that many people believing their story in the beginning. That was until ShopInuInu became more suspicious and blocking anybody asking about storedogdog and going so far as to claim copyright on all of storedogdog's instagram posts and store products even though all of the items they were claiming were "their's" where RESOLD TAOBAO PRODUCTS. This got storedogdog's storenvy and instagram taken down but now they've moved to these domains
the copyright claims:
A lot of other proof of storedogdog being scammed by shopinuinu, such as screenshots of exchanged emails and transactions, ended up being deleted in the process.
I guess it's also worth mentioning that they have been trying to gain a wider audience from using models of different body types (slightly plus sized models, trans models, etc..) but shopinuinu does little to nothing about the harassment these models receive on the photos on the shopinuinu account yet as soon as storedogdog is mentioned, that comment will be deleted in a blink of an eye.
If you'd like to read more about them, here's a more in depth post going over the art theft, the scam, their lack of customer service, and so on:
If there are any other of tumblr or ig popular/edgy stores that are notorious for scamming people (this doesn't mean stores that are simply overpriced, meaning stores that actually have a history of illegal activity) that I should add to the main post, please ask and I'll look into it. (:
oh and this thread can also be used to discuss similar stores (even if they haven't had a history of scamming people), not just these!